Refund Policy

Last updated: 2026

Quote Requests

Requesting a quote from Kut & Burn Kustoms is free and does not create any payment obligation. You are not charged until you agree to the repair work and pricing.

Completed Work

Because trailer repair and welding services involve labor and materials consumed during the work, completed repairs are generally non-refundable. If you believe work was not completed as agreed or is defective, contact us and we will work with you to make it right.

Deposits

If a deposit is collected for custom fabrication or parts, it may be non-refundable once materials have been ordered or work has begun. We will clearly communicate deposit terms before any payment is collected.

Satisfaction Guarantee

We stand behind our welding. If a repair we performed fails due to our workmanship, contact us and we will assess and address the issue.

Contact

Questions about refunds? Contact us at jeffrey@kutnburnkustoms.com or (469) 678-9273.